Shipping policy
Processing Time
All orders are processed within 2-4 business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day.
During peak seasons, sales, or product launches, processing times may be extended by 2-3 additional business days. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
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Free shipping on all orders over $75
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Standard flat rate shipping apply to orders under $75: $8
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UPS 2nd Day Air: $22
International Shipping
Adelfi is not yet shipping internationally.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. Adelfi is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@adelfi.com.
Lost, Stolen, or Damaged Orders
If your order is lost in transit, please contact us at support@adelfi.com within 14 days of the estimated delivery date. We will work with the carrier to investigate and issue a replacement or store credit where applicable.
If your order arrives damaged, please email us at support@adelfi.com within 7 days of delivery with photos of the damage and we will make it right.
